Effective Date: April 27, 2026
Last Updated: May 6, 2026
Orders are processed within 1-2 business days (Monday-Friday, excluding US federal holidays). Orders placed after 2:00 PM ET will begin processing the next business day.
We ship to all 50 US states, including Alaska, Hawaii, US territories (Puerto Rico, US Virgin Islands, Guam, American Samoa, Northern Mariana Islands), and APO/FPO military addresses. Delivery times for Alaska, Hawaii, and territories may be longer than the contiguous 48 states.
We ship to all 10 Canadian provinces and 3 territories. Shipments to Canada are sent Delivered Duty Unpaid (DDU): any applicable import duties, GST/HST/PST/QST, or customs fees are the responsibility of the customer and may be collected by the carrier upon delivery.
At this time, AZLAN Cosmetics ships only within the United States and Canada. We do not currently offer international shipping outside North America.
Once your order ships, you will receive a confirmation email with a tracking number. Allow up to 24 hours for tracking information to update.
AZLAN Cosmetics is not responsible for packages marked as delivered by the carrier but reported missing by the customer. We recommend shipping to a secure address. If your package is lost in transit, contact info@azlancosmetics.com and we will assist with the carrier investigation.
If your order arrives damaged, please email us within 7 days of delivery with photos of the damaged packaging and product. We will arrange a replacement or refund.
Once an order has been placed, address changes are possible only if the order has not yet shipped. Contact us immediately at info@azlancosmetics.com.
Email: info@azlancosmetics.com
Be2Good USA Inc., d/b/a AZLAN Cosmetics
2272 Airport Rd S, Suite 309
Naples, FL 34112, USA