Terms of service

Effective Date: April 26, 2026
Last Updated: May 6, 2026

These Terms of Service ("Terms") govern your access to and use of azlancosmetics.com and the purchase of products from Be2Good USA Inc., a Florida Profit Corporation d/b/a AZLAN Cosmetics ("AZLAN," "we," "us," or "our"). By using our website or buying our products, you agree to these Terms and to our Privacy Policy.


1. Eligibility

You must be at least 18 years of age, or the age of majority in your state of residence, to make purchases. By placing an order you confirm that you have legal capacity to enter into a binding contract, that the information you provide is accurate, and that you are buying for personal, non-commercial use only.


2. Personal Use and Order Limits

Products are sold for personal, non-commercial use. We may limit quantities per person, household, or order, and may refuse, modify, or cancel any order that appears to involve fraud, diversion, resale, pricing errors, or a breach of these Terms. We may request additional verification before shipment.


3. Product Information and FDA Notice

AZLAN products are premium cosmetic skincare oils for external use only. Individual results may vary.

Statements regarding our products have not been evaluated by the United States Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always perform a patch test before first use. Discontinue use and consult a healthcare professional if irritation occurs.


4. Pricing, Taxes, Payment, and Billing Errors

All prices are shown in United States dollars (USD) and may change at any time. Taxes, duties, shipping, and handling fees are additional unless stated. By submitting payment you authorize us or our processor to charge the full order amount, applicable taxes, and fees.

We reserve the right to cancel orders due to suspected fraud or pricing errors. If your card was charged for a cancelled order, we will issue a refund to the original payment method.


5. Order Acceptance and Risk of Loss

Your order is an offer to purchase. We accept your offer only when we send an order confirmation and capture payment. Title and risk of loss pass to you when the carrier receives the goods. Delivery times are estimates and not guaranteed.


6. Shipping

Shipping options, costs, processing times, delivery estimates, and supported destinations are described in our Shipping Policy, which is incorporated into these Terms by reference. We are not responsible for carrier delays, weather events, customs holds, or incorrect addresses provided by the customer.


7. Returns, Refunds, and Defects

For hygiene and safety reasons, we accept returns only when products are unopened, unused, and in original sealed packaging, requested within 30 calendar days of delivery. Full conditions are described in our Refund Policy, which is incorporated into these Terms by reference.

  • Opened, used, or tampered cosmetic products are non-refundable.
  • Final-sale items, promotional items, and gift cards are non-returnable.
  • Return shipping is paid by the customer unless the return is due to our error or a defective/incorrect product.
  • Refunds are processed within 7-10 business days after inspection of the returned goods, to the original payment method. Original shipping fees are non-refundable.
  • Damaged or incorrect products must be reported within 7 days of delivery to info@azlancosmetics.com, including photos as proof.

To initiate a return, contact info@azlancosmetics.com. AZLAN Cosmetics is not responsible for packages marked as delivered by the carrier but reported missing by the customer; we recommend shipping to a secure address and will assist with carrier investigation if your package is lost in transit.

This policy does not limit any non-waivable rights you may have under applicable consumer protection law.


8. Promotions, Gifts, and Programs

Promotions and gifts with purchase may change or end without notice and may be limited by quantity or time. Additional terms may apply and will control if they conflict with these Terms.


9. User Content, Reviews, and Feedback License

If you submit reviews, photos, comments, or other content, you grant AZLAN a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media for any lawful purpose, including marketing.

You confirm that you own the content or have all necessary rights to grant this license, that your content is accurate and lawful, and you agree to disclose any material connection to AZLAN (such as receiving free product). We may moderate or remove content at our discretion.


10. DMCA Notice and Copyright Agent

If you believe content on our services infringes your copyright, please send a notice under 17 U.S.C. § 512(c)(3) to:

DMCA Agent - Be2Good USA Inc.
2272 Airport Rd S, Suite 309
Naples, FL 34112, USA
Email: info@azlancosmetics.com

We may remove allegedly infringing content and may terminate the accounts of repeat infringers.


11. Acceptable Use

  • Do not violate laws or the rights of others.
  • Do not infringe intellectual property or privacy rights.
  • Do not upload malware or interfere with the site.
  • Do not scrape, crawl, or collect data without written permission.
  • Do not impersonate another person or entity.
  • Do not post unlawful, defamatory, or obscene content.
  • Do not use the services to develop or train artificial intelligence models.

12. Intellectual Property

All trademarks, logos, packaging, images, text, and content on this website are owned by Be2Good USA Inc. or its licensors. No license is granted except as explicitly allowed in these Terms. Personal, non-commercial browsing is permitted; commercial use, scraping, framing, and reproduction are not.


13. Third-Party Links and Services

Our services may link to or integrate with third-party sites and services (such as payment processors, shipping carriers, or social platforms). We do not control or endorse them and are not responsible for their content, terms, or privacy practices.


14. Geographic Scope

Products are sold and shipped within the United States and Canada only, as detailed in our Shipping Policy. Product statements are intended for the United States and Canadian markets.


15. Electronic Communications and Signatures

By using our services or contacting us, you consent to receive communications electronically. Electronic communications satisfy any legal requirement that such communications be in writing.


16. SMS Terms (if enabled)

If you opt in to SMS, you agree to receive marketing texts at the number you provide. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel and HELP for help.


17. Warranty Disclaimer

The services and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, except those that cannot be excluded under applicable law. Cosmetic results vary by individual.


18. Limitation of Liability

To the fullest extent permitted by law, AZLAN, its affiliates, officers, employees, and agents shall not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, revenue, data, or use, arising from or in connection with the services or products. Our total aggregate liability for any claim shall not exceed the greater of (a) the amount you paid for the product giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).


19. Indemnification

You agree to defend, indemnify, and hold harmless AZLAN and its officers, directors, employees, and affiliates from claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your content, your misuse of the services, or your violation of any law or third-party right.


20. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY - IT AFFECTS YOUR LEGAL RIGHTS.

20.1 Informal Notice

Before filing a claim, you must send a written notice including your name, contact information, a description of the dispute, and the relief sought to:

Legal Department - Be2Good USA Inc.
2272 Airport Rd S, Suite 309
Naples, FL 34112, USA
Email: info@azlancosmetics.com

You must allow 60 days to attempt informal resolution.

20.2 Binding Arbitration

If the dispute is not resolved informally, you and AZLAN agree that any claim arising from these Terms or our products will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, with the Federal Arbitration Act governing. The seat and venue will be Miami-Dade County, Florida; proceedings may be remote by agreement.

20.3 Class Action Waiver and Jury Trial Waiver

You may bring claims only in your individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. You waive any right to a jury trial. Either party may bring an individual claim in small claims court or seek injunctive relief for intellectual property matters.

20.4 Opt-Out

You may opt out of this arbitration section within 30 days of first agreeing to these Terms by emailing info@azlancosmetics.com with your full name, address, and a clear statement that you opt out of arbitration.


21. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law rules. The Federal Arbitration Act governs arbitration. For claims not subject to arbitration, exclusive venue lies in the state or federal courts located in Miami-Dade County, Florida, and you consent to personal jurisdiction there.


22. Severability and No Waiver

If any provision of these Terms is held invalid or unenforceable, the remainder will remain in full force and effect. Our failure to enforce a provision is not a waiver of that provision.


23. Termination

We may suspend or terminate access to our services at any time for breach of these Terms or as required by law. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.


24. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date reflects the most recent revision. Material changes will be posted on this page. Your continued use of the services after a revision means you accept the changes.


25. Contact

Be2Good USA Inc., d/b/a AZLAN Cosmetics
Florida Profit Corporation · Status: Active
Florida Document Number: P24000059153
FEI/EIN: 33-2087790
Date Filed: September 16, 2024

2272 Airport Rd S, Suite 309
Naples, FL 34112, USA

Email: info@azlancosmetics.com

Website: azlancosmetics.com